Note on a page

Wörgötter Klaus · 2026-09-09T17:43:26+00:00

Hallo Pascal! Habe heute bei einer Seite in der App eine Warnung erhalten -"Schutz meldet sich nicht". Es geht laut Dashboard nur um die Integritätsprüfung. Diese habe ich angestoßen, doch es passiert nichts. Es wird zwar ein Balken angezeigt, aber die Prüfung bleibt anscheinend in einer Schleife hängen. Danke für die Rückmeldung Klaus

Wörgötter Klaus

Hi Pascal!
Today, I got a warning in the app for a site – "Protection not responding." According to the dashboard, it’s only about the integrity check. I triggered it, but nothing happens. A progress bar shows up, but the check seems stuck in a loop.
Thanks for the feedback
Klaus

Pascal

Hi Klaus,

Does it still say "Connected" under /administrator/index.php?option=com_htprotect&sec=connect?
If the connection was lost for some reason, the integrity check can no longer be delivered.

Sounds like the site became unreachable first, and it wasn’t triggered by the remote integrity check that ran before that?

You could try reconnecting. Disconnect in the Joomla backend at the URL mentioned, then reconnect using a new connection code from the dashboard via "Add Website".

Cheers
Pascal

Wörgötter Klaus

Pascal
That was exactly the problem. I removed the site and added it again.

Thanks
Klaus

Pascal

The only question would be why this happened. If it happens more often, a more detailed analysis would make sense. Are you the only admin on the site?

Wörgötter Klaus

Pascal
Yeah, I'm the only one. If it happens again, I'll get back to you. It's only happened on this one page.

Thorsten Luckmann

Hi Pascal. I get the "Protection not responding" message at least once or twice a week. Always on different sites. Reconnecting, just like you described, always fixes it. But why does the connection sometimes drop/disconnect? I'm the only admin. If it helps, I can give you access quickly next time it happens. ;-) Cheers, Thorsten

Pascal

Thorsten Luckmann If needed, I can give you access quickly next time, if that would help. ;-)

Hi Thorsten, yeah – that would definitely help, since I haven’t had any issues like that in my workspace so far. Just send me a PM here and share the access: https://website-bereinigung.de/secure-submit

Pascal

Update: It should be fixed with version 2.7.13. Shortly after my post, I also had a similar glitch on a site, and the analysis led to the fix. 🙂